Please double check to make sure your address is correct before placing an order. (Ex: apartment numbers, dorm numbers etc.) For international orders, please make sure your address is written in ALPHANUMERICAL CHARACTERS (A to Z, 0 to 9), our post office does not recognize other characters and will ship it back to us incurring additional costs. 

Once the package leaves our office, we are no longer responsible for the package. If it is lost/stolen, then please contact your local post office as soon as possible. 

Refunds and exchanges are applicable only to damaged/defective items or items that were not received correctly. If you ordered an item in the wrong size, you will need to place a new order.

You can reach out to support if refund is applicable at and we will get back to you as soon as we can. 

Thank you for all your support.